Terms of Use

1. The service

anokiX provides a business-to-business marketplace and related services, which may include ordering of stock, wallet and card, QR and bank payments, point-of-sale and card-machine services, airtime and data, rewards, promotions, and delivery and order management. Some services are provided together with third-party providers and may be subject to their additional terms. [TODO: confirm service description and regulatory status of each service]

2. Accounts and eligibility

You must be at least 18 years old and, if you act for a business, authorised to bind it. You must give accurate information, keep your login details confidential, and tell us promptly of any unauthorised use. You are responsible for activity on your account.

We may verify your identity and business details, and may refuse, suspend or close an account where the law, our risk rules or our providers require it.

3. Orders, payments and wallets

Orders placed through the platform are contracts between the buyer and the relevant distributor or supplier unless stated otherwise. Prices, availability and delivery terms are set by the seller.

Payments are processed by licensed third-party payment providers. Wallet balances, fees, limits, settlement times and refund rules are set out in the applicable product terms. [TODO: insert fee schedule, limits and refund / dispute process]

4. Acceptable use

You must not:

• use the service for unlawful activity, fraud, money laundering or the financing of unlawful activity;
• misrepresent your identity, business or the goods you offer;
• interfere with the security or operation of the platform, or attempt to access it without authorisation; or
• copy, scrape or resell the service or its content without our written permission.

5. Intellectual property

The anokiX name, logo, software and content belong to us or our licensors. These terms give you a limited, non-exclusive right to use the service for your own business purposes, and no other rights.

6. Availability and changes

We work to keep the service available but do not promise it will be uninterrupted or error-free. We may change, suspend or discontinue features, and may update these terms; continued use after a change means you accept it.

7. Liability

To the fullest extent the law allows, we are not liable for indirect or consequential loss, or for losses caused by third-party providers, sellers, network failures or events beyond our reasonable control. Nothing in these terms excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act, 68 of 2008, where it applies. [TODO: counsel to settle limitation of liability]

8. Electronic communications

You agree that we may communicate with you electronically, and that electronic records and signatures are valid under the Electronic Communications and Transactions Act, 25 of 2002.

9. Governing law and disputes

These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction. [TODO: counsel to confirm venue and any dispute-resolution steps]

10. Contact

[TODO: registered company name], [TODO: registered physical address]. Email: [TODO: privacy contact email].